Joy in Work

With the Patient Centered Value System (PCVS), employees have a way to turn their ideas into reality and bring joy into their work experiences.

Lesson Overview:

  1. What is Joy in Work?

  2. How does PCVS Impact Joy in Work?

 

Q1: What is Joy in Work?

“The most joyful, productive, engaged staff feel both physically and psychologically safe, appreciate the meaning and purpose of their work, have some choice and control over their time, experience camaraderie with others at work, and perceive their work life to be fair and equitable.”
— Institute for Healthcare Improvement
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The Patient Centered Value System provides the safe space and framework employees need to:

  • Find meaning in their work

  • Have control

  • Feel like part of a team

PCVS engages employees by asking them what matters and by providing the tools and resources they need to activate their improvement ideas.