PCVS 101
The Patient Centered Value System
The co-design tools and team building features of the Patient Centered Value System (PCVS) engage patients, employees and leaders in the creation of measurable improvements. Achieve sustainable change with PCVS.
Lesson Overview:
What is PCVS?
What does it mean to Connect the Dots?
What is Co-Design?
Q3: What is Co-Design?
Co-design is the act of creating alongside stakeholders, customers or end-users. In healthcare, co-design adds value by asking the people who live and work in an experience to play a direct role in improving that experience.
PCVS acknowledges the importance of each person’s role on your team. It uses co-design to engage each person in improving work and care experiences. When employees’ perspectives are valued, they feel a renewed sense of joy and connection to their work.
What do you need to successfully co-design?
People
• Empathetic
• Adaptable
• Passionate
• Open-minded
Culture
• Safe to fail
• OK to challenge assumptions
• Room for creative solutions
Action
• Bring ideas
Accept challenges
Set big goals
Tools
Simple to use
Essential for a culture of change
Available in Module 2: Co-design Tools
